Find Your Nearest Cruiseabout Store
Our Cruise Advisors are in stores across Australia, and every single one of them has been to sea. With over 10,000 nights at sea combined, our team doesn’t just book cruises, they live them. Visit your nearest store for face-to-face advice on the right ship, cruise line and itinerary for you.
With no overseas call centres, we take the guesswork out for your cruise holiday planning and use real expertise, matched to your trip.
Rather speak to someone now? Call 1300 052 966. Our cruise experts are available 7 days.
Queensland Cruise Stores
Our Queensland stores are located in east Brisbane (Carindale), north Brisbane (North Lakes) and Mermaid Waters on the Gold Coast. Whether you're departing from Brisbane or flying out for a longer voyage, our Queensland team can plan every detail.
New South Wales Cruise Stores
Our NSW stores cover Sydney's north shore (St Ives) and the south-west corridor (Narellan). Sydney is one of Australia's busiest cruise departure ports, and our local advisors know how to get the most out of a Sydney-based cruise holiday.
Victoria Cruise Stores
Our Mornington store serves Melbourne's southern suburbs and the Mornington Peninsula, with expert advisors who specialise in matching Melbourne and Fremantle-based travellers to the right cruise holiday.
South Australia Cruise Stores
Our Adelaide store at West Lakes serves customers across metropolitan South Australia, including direct advice for those considering departures from Adelaide, Melbourne or Sydney.
Western Australia Cruise Stores
Our Perth store at Whitford City serves WA's northern suburbs. Perth has a growing cruise market, and our WA advisors understand the unique needs of West Australian travellers, including repositioning cruises, fly-cruise packages and round-trip options from Perth.
Why visit a Cruiseabout store?
Booking a cruise online is easy. Booking the right cruise takes expertise. Our Cruise Advisors compare cruise lines, ships, itineraries and inclusions across more than 40,000 cruise holidays, then recommend the one that actually suits you.
Here’s what you get when you visit a store:
- Real cruise experience. Our advisors have over 10,000 nights at sea combined. When they recommend a ship or a stateroom category from personal experience.
- Expert matching. Every customer is different. We take the time to understand your travel style, travel history and what you’re hoping to feel on your holiday, then match you accordingly.
- CruisePlus packaging. We combine your cruise with flights, pre- and post-cruise hotel stays and transfers into one itinerary, one price and one point of contact. No juggling multiple bookings.
- In-store events. Our stores regularly host information nights and cruise line presentations, where you can meet cruise line representatives, hear about new itineraries and access event-only offers.
- Ongoing support. We’re with you before, during and after you sail. If something comes up, you’ve got a local team who knows your booking.
Local expert advisors who compare multiple cruise lines and itineraries.
Hands‑on planning: tailor packages with flights, hotels and transfers.
Ongoing support from booking through embarkation.
Exclusive in‑store offers and event‑only promotions.
Frequently Asked Questions
Do I need an appointment to visit a Cruiseabout store?
Appointments are welcome, but most stores can also assist with walk-ins. If you’re planning a complex trip, booking ahead is a great idea.
Can Cruiseabout help with flights, hotels and travel insurance too?
Yes, we can help package your cruise with flights, pre/post accommodation, travel insurance and holiday extras.
What types of cruises can your stores help with?
Everything from river and luxury cruising to expedition, ocean, family cruising and fly-cruise packages.
Do Cruiseabout stores offer exclusive deals?
Often, yes. Our advisors can access a wide range of cruise offers and help you compare what represents the best value for your trip.
Can I join World360 Rewards in-store?
Yes. Our team can guide you through joining World360 Rewards so you can start earning points on eligible bookings.
How do I contact Cruiseabout after hours if something goes wrong while travelling?
For urgent after-hours assistance while cruising, call 1300 082 023 (Australia) or +61 7 3543 3231 (overseas).
Do store opening hours change on public holidays?
Public holiday hours can vary by location. Please check with your preferred store directly to confirm.