Butler Service

Butlers On The River

Posted July 4th, 2017

River cruises certainly present travellers with an array of advantages, from a friendly, intimate atmosphere on board to immersive itineraries that explore the heart of different countries. A high crew-to-guest ratio means that passengers on river cruises enjoy highly personalised service, for example; staff greeting guests by name. An onboard butler service however, takes things to the next level. If you want to feel like royalty on your next voyage, read on.  Below we’ve shone a spotlight on the incredible butler services many river cruises offer.


 Afternoon tea aboard a Uniworld Ship


For passengers staying in suites aboard the cruise line’s European fleet, butler service akin to that found at 5-star hotels is part of the package.  Butlers aboard Uniworld’s ships have been trained at England’s famous Ivor Spencer butler school. These trained professionals provide a range of services, from unpacking luggage upon your arrival, to managing laundry needs such as clothes pressing, in-room dining and packing luggage upon your departure. Fancy a pre-dinner cocktail,  hand-delivered to your room while you dress for dinner? Need help with the zip on your dress, a cufflink or a shoe horn? Not a problem - your butler will also be on hand to accommodate any special requests you may have during your cruise.

 Scenic's service is always on point


With an emphasis on personal touches, Scenic goes the extra mile with its signature butler service. All butlers serving with Scenic are trained at the International Butler Academy and are required to meet the highest standards of Head Butler Peter Wyss’. Wyss has over 15 years of experience in providing 5-star service and has a professional sommelier degree. 

Scenic butlers provide a host of services, from managing refreshments, mini-bar facilities,  laundry, shoeshine and in-suite meals, to a sophisticated nightly turndown service.  Valet services, inclusive of transfer arrangements, salon appointments and shore bookings is also offered to guests.

 In-room dining: Scenic's Amber Royal Panorama Suite


APT Collection Cruises on Concerto River Ships offer guests several butler services.  For those travelling in Category T+ and P suites, the Silver Butler Service will ensure all needs are accommodated, while guests in Category P+, Owner’s, Royal and Owner’s+ suites experience Gold Butler Service. Silver Butler Service includes shoe shining, appointment and shore arrangements, the pressing of two garments per day and tea and coffee service. Gold Butler Service includes all of the above, plus the packing and unpacking of luggage, bath-drawing, a valet service and the offer of afternoon fruit skewers, pre-dinner canapés and evening petits-fours.

 Live like a King

Crystal Cruises

Guests on Crystal River Yachts will feel as though they’re Kings and Queens thanks to the onboard butler service. Expertly trained butlers will accommodate guests’ requests and anticipate wishes in advance, leaving passengers with an especially memorable and luxurious voyage. Services include garment pressing, unpacking and packing luggage, arranging cocktail parties, and any required meal reservations in specialty restaurants, shore excursion reservations, and salon and spa appointments.

 Carefully crafter cocktails onboard Crystal Cruises 

Keen to live a life of luxury on your next river cruise? Take your cruising experience to the next level with one of these fantastic cruise lines and their butler service. Call us on 1300 954 661 now to speak to our experienced Cruiseabout consultants and get more information or make a booking. 


Images courtesy of Scenic, Crystal, Uniworld, & Getty.

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Cruise Specialist

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