Pepper The Robot To Start Work On Cruise Liner

Posted December 24th, 2015

The increasingly popular humanoid has been signed up by a cruise line to help customers on board a cruise ship. Pepper, a life-size personal robot with the ability to read and understand feelings, has been flying off the shelves in Japan, and will now join the crew of Costa Cruises’ Costa Diadema and sister ship AIDAprima next year.

It will be the first time in the world the robots have been used to help out on a cruise ship. It is not, however, the first time a robot has been used in the hospitality industry.

Earlier this year, an English-speaking robot in the form of a dinosaur was employed as a concierge at a hotel in Nagasaki, Japan. Last month, Amsterdam's Schiphol Airport introduced a robot guide to help passengers find their way around the airport and prevent them from missing their flights.

Pepper, developed by Japanese telecom giant SoftBank and Taiwanese contract manufacturer Hon Hai Precision Industry, is capable of reading human emotions and responding to questions, commands and facial expressions such as laughing or frowning. The robots will be on-hand to greet guests, as well as offering recommendations on restaurants, events and excursions.

A spokesperson for Costa Cruises said: “It was no easy feat for Pepper to secure the job as he had to undertake an intensive internship program on board AIDAstella and had to display his seaworthiness and ability to engage with customers and crew.”

The robot, which has been marketed as a friendly, 'house robot' companion in Japan, can move fluidly and freely on its wheels. It is 120 centimetres tall, has 17 joints and comes with a touch screen. It has a 3D camera that enables it to interact with people.

The spokesperson said Pepper was expected to be on-board across the entire fleet by next summer.


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This article was written by Hugh Morris from The Daily Telegraph and was legally licensed through the NewsCred publisher network.

The Daily Telegraph

The Daily Telegraph is a daily morning UK English language broadsheet newspaper, published in London by Telegraph Media Group and distributed throughout the United Kingdom and internationally.

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