Carnival Cruises' Deck Chair Crackdown

Posted August 2nd, 2012

Carnival Cruise Lines has started a new policy which aims to ensure that cruisers don't "reserve" deck chairs and leave them vacant for hours.

New stickers (pictured) are being used on Carnival Breeze by crew to note when chairs have been saved by a passenger, and after 40 minutes if they are still unoccupied the staff will remove items such as books, towels or shoes and take them to the towel station, leaving a note of explanation for the passenger.

The move was revealed on the Facebook page of Carnival Cruise Director, John Heald, who said reserved deck chairs had been a recurring source of complaints from other cruisers.

On many cruise ships, it's not uncommon to see early risers placing personal items on entire rows of deck chairs near the pool other deck-top attractions, even though they don't plan to use them for hours. As a result, later rising passengers are often unable to find a deck chair.

"It has been a subject discussed over and over again, and it has been so because it continues to be a concern," Heald notes. "We went with 40 minutes as we felt that this was a fair amount of time if guests get up to eat, drink, pee, swim or slide."

The new system is being trialled on Carnival Breeze and will eventually roll out across Carnival Cruises' fleet, Heald said. "Once we finish the test on this cruise and the next, we will make adjustments and then add to the rest of the fleet," he says.

What do you think of the new policy? Do you have any other cruising pet-peeves?

Source: Cruise Weekly, Thursday 2 August 2012

 

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