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Sail Free Guarantee
We will beat any cruise quote or you sail free.
Applies to genuine cruise quotes from all cruise lines and registered travel agencies and websites. Quote must be in writing and must be presented to us prior to booking. Fare must be available and able to be booked by the general public when you bring it to us. Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded. Quote must be for same dates and cabin category. We will beat price by minimum $1.
Sail Free Guarantee - why book anywhere else?
When it comes to cruises, we are so sure we will not be beaten on price that if you find a cheaper available cruise quote and we don't beat it, we will give you your cruise for free.
How can I Sail Free?
As long as the same cruise fare and same cabin class is available, Cruiseabout will beat any genuine written cruise quote by at least $1.
Step 1: Bring us a written quote prior to booking
Your quote must be in writing and must relate to standard cruises available to the general public. Your genuine written quote must be presented to us prior to booking.
You can provide written cruise quotes from:
- Other Australian travel agencies
- Cruise Lines; and
- Any worldwide registered business or website
Step 2: Confirmation that the quote is genuine and available
Your consultant will need to confirm that the quote is genuine, available and able to be booked by the general public when you present it to us. If it is, we will beat it by $1
You will be required to book your cruise when we beat your quote, pay a deposit or in full and normal change and cancellation conditions will apply. If the same quoted product is not available, we will endeavour to find you the best available alternative that suits your requirements.
** Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded**
If we are required to beat your cruise quote and we don't then you Sail Free!
Your consultant will do everything they can to beat the cruise fare you have been quoted. If the qualifying criteria are met we will beat that price by minimum $1. If the qualifying criteria are met and your consultant does not beat your quoted price, you will receive your cruise free of charge.
You must make your free cruise claim within 7 days of your quote not being beaten. The free cruise will be booked and paid for by us and will be identical to the one you have asked us to price beat. We do not reimburse customers for cruises they have purchased elsewhere, nor do we provide them with cash or vouchers to the value of the cruise we were asked to price beat.
If this applies to you, or if you are dissatisfied with our service, please contact the Cruiseabout Brand Leader as follows:
Jarrod Pask - 0413 013 779
