Price Match Promise

Cruiseabout Price Match Promise 

Price match any cruise, any website, worldwide*

*Applies to genuine cruise quotes from all cruise lines, registered travel agencies and websites. Quote must be in writing and must be presented to us prior to booking. Fare must be available and able to be booked by an Australian passport holder or Australian resident when you bring it to us. Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded. Quote must be for the same dates, ship, cabin type and category and with the same inclusions. 

 

Our price match promise
As long as the same cruise fare and same cabin type and category are available, Cruiseabout promises to price match any genuine written cruise quote.

Step 1: Bring us a written quote prior to booking

Your quote must be in writing and must relate to standard cruises available to the general public. Your genuine written quote must be presented to us prior to booking.

You can provide written cruise quotes from:

  • Other Australian travel agencies
  • Cruise Lines; and
  • Any worldwide registered business or website

Step 2: Confirmation that the quote is genuine and available

Your consultant will need to confirm that the quote is genuine, current (able to be replicated by us when you present it to us), available and able to be booked by the general public when you present it to us. If it is, we will price match your genuine written quote.
 

IMPORTANT –For quotes in foreign currency, conversion to Australian dollars will be based on the rate of the day as per the Westpac currency converter. The final Australian dollar amount you pay will vary depending on when you make your payment and the rate of exchange on that day.  Regardless of when you make your payment, Cruiseabout will match the price of the original foreign currency quote. 

You will be required to book your cruise when we match your quote, by either paying the minimum deposit or by paying in full. Normal change and cancellation conditions will apply. If the same quoted product is not available, we will endeavour to find you the best available alternative that suits your requirements.

 

If you believe that we have not complied with our price match promise, or if you are dissatisfied with our service, please contact the Cruiseabout General Manager as follows:

Jarrod Pask - 0413 013 779

 

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